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VERIZON

Developmental Studies Program

• Organization Directory Page
  (titles of all evaluated learning experiences, organization description, and source of official student records)

• Titles of all evaluated learning experiences in the Developmental Studies Program section

• Descriptions and credit recommendations

Titles, descriptions, and credit recommendations for all learning experiences recommended for college credit within the Developmental Studies Program section can be found below. To locate information on additional learning experiences, which have also been recommended for college credit, use the Organization Directory Page link above for a complete list of titles for all learning experiences or use the following links to go directly to other sections: 

Buildings Technical Training Program
Business/Management/Marketing Courses
Computer Training Courses
General Courses
Residential/Business Service Centers

Titles of all evaluated learning experiences in the Developmental Studies Program section
 
NOTE: The following courses were formerly recommended for credit but no longer carry active credit recommendations. In cases where credit recommendations have been inactive for five or more years, the course exhibits have been abbreviated. Unless otherwise indicated, complete information for abbreviated course exhibits can be found in the 1992 print edition of this Directory.

Basic Concepts of Managing: Theory and Application
Computers in Business

Descriptions and credit recommendations

Basic Concepts of Managing: Theory and Application
(Introduction to Management)
Location: Various New York Telephone sites and off-site locations.
Length: 45 hours (15 weeks).
Dates: Version 1: September 1983 - July 1986. Version 2: September 1993 - June 1998.*
Objectives: Version 1: To give students a basic understanding of, and experience in, different aspects of management, and to make them sensitive to the business environment. Version 2: Discuss management concepts and theories and their practical applications; decide upon and organize priorities; plan strategies and defend choices; define the concept of value system and identify certain values that are important to managers; state the impact of authority and power relationships on organizational structure; discuss the importance and need for delegation and decentralization of authority; discuss the relevance and importance of sound and ethical responsibilities of management; discuss the impact of motivational theory on organizational effectiveness.
Instruction: Version 1: Nature and scope of management; structure and functions of organizations; setting objectives and planning for results; organization and management theory; dimensions of planning; ethical and social responsibilities; authority and power relationships; delegation and decentralization of authority; dimensions of organizational behavior; motivation in organizations; decision-making; leadership; the communication process; corporate culture; and emerging trends. Supervised workshop experience includes case study discussion, role-playing, and in‑basket techniques. Version 2: Nature and scope of management; structure and functions of organizations; setting objectives and planning for results; organization and management theory; dimensions of planning; ethical and social responsibilities; authority and power relationships; delegation and decentralization of authority; dimensions of organizational behavior; motivation in organizations; strategic planning; decision-making; leadership; the communication process; corporate culture; emerging trends. Course participants prepare reports on two case studies and discuss them in class.
Credit recommendation: Version 1: In the lower division baccalaureate/associate degree category, 3 semester hours in Management Practices or Principles of Management (4/85). Version 2: In the lower division baccalaureate/associate degree category, 3 semester hours as Introduction to Management in a Business curriculum (6/93 revalidation). *NOTE: The credit recommendation does not apply for the time period August 1986 August 1993.

Computers in Business
Location: Various New York Telephone sites and off-site locations.
Length: 45 hours (15 weeks).
Dates: September 1993 - June 1998.
Objectives: DOS: Describe a microcomputer and how it operates; explain the difference between hardware and software; explain the function of memory as compared to disk storage of data; use the fixed disk directories and sub-directories to manage files; create and name text files; Word processing: create, edit, and print a business letter using formatting techniques, block commands, and search and replace commands. Data base: Create, edit, sort, and index data bases; generate mailing labels. Spreadsheet: Create basic worksheets; create formulas; format and print worksheets; create and print graphs from a worksheet.
Instruction: DOS: Identification of hardware and software; basic DOS commands, including DIRECTORIES, FORMAT, SUB-DIRECTORIES, BACK-UP, RESTORE, and COPY. Word processing functions, including creating, editing, printing, enhancing (headers, footers, bold, center, underline), block commands, and search and replace commands. Data base functions, including creating a data base, sorting, indexing, generating reports, and outputting to labels. Spreadsheet functions, including creating a spreadsheet by entering labels, values, and formulas, and copying, moving, formatting cells, and graphing. Class projects and the examinations involve outputting using the various software packages.
Credit recommendation: In the lower division baccalaureate/associate degree category, 3 semester hours as Computer Applications in a Business curriculum (6/93).

Updated 6/6/07

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