The Credit Union National Association (CUNA, Inc.) is the national trade association for over 11,000 credit unions in the United States. The National Certificate Programs are primarily independent study programs developed by CUNA, Inc., and the state credit union leagues. To participate in these Certificate Programs, a candidate must be actively engaged in the credit union movement. College credit recommendations are validated by national examinations prepared by college and university professors and/or program staff and administered under strict control in colleges, credit union leagues, or by other disinterested third parties as approved by CUNA.

Source of official student records: for CUNA and those individual state credit union leagues listed with ** next to the league address (approved locations): Administrator, National Certificate Programs, CUNA and Affiliates, P.O. Box 431, Madison, Wisconsin 53701-0431. The remaining state credit union leagues house their own official student records.

Titles of all evaluated learning experiences

NATIONAL CERTIFICATE PROGRAMS (MERIT, STAR, VAP, AND VLP)
Listed below are the titles of all evaluated learning experiences for this organization, grouped under five headings. Information on the college credit recommendation established for individual learning experiences in each of the five areas can be accessed through the links below:

Management Enrichment Training Program (MERIT) - Active Learning Experiences
Staff Training and Recognition Program (STAR) - Active Leaning Experiences
MERIT and STAR Programs - Inactive Learning Experiences
Volunteer Achievement Program (VAP) - Inactive Learning Experiences
Volunteer Leadership Program (VLP) - Inactive Learning Experiences

MANAGEMENT ENRICHMENT TRAINING PROGRAM (MERIT) - Active Learning Experiences
M09 Developing Exceptional Leadership
M10 Strategic Thinking and Planning
M16 Leading and Managing Credit Union Sales (Department Leadership)

STAFF TRAINING AND RECOGNITION PROGRAM (STAR) - Active Learning Experiences
S10 Credit Union Orientation
S30 Security
S100 Money and Negotiable Instruments
S110 Member Services
S300 Basic Accounting
S310 Accounting for Credit Unions
S320 Credit Union Financial Analysis
S420 Loan Marketing
S510 Successful Sales Techniques
S520 Interpersonal Skills: Understanding Your Impact on Members

MERIT AND STAR PROGRAMS - INACTIVE LEARNING EXPERIENCES

MERIT PROGRAM
M01 Fundamentals of Management
M02 Business Communications
M03 Recruiting, Interviewing, and Selecting Employees
M04 Training and Orienting Employees
M05 Delegating for Results
M06 Managing Employee Performance
M07 Managing Teamwork
M08 Process Improvement: Achieving Quality Together
M11 Compensation Systems
M12 Workplace Diversity
M13 Employment Law and Preventing Sexual Harassment
M14 Managing Conflict
M15 Interpersonal Skills: Understanding Your Effect on Others
M17 Credit Union Financial Management for Non-financial Managers
M18 Asset-Liability Management for Executives
M19 Managing Change
M21 Credit Union Investments
M22 Home Equity Lending
M23 Loan Pricing
M24 Security Administration
M25 Managing the Problem Employee
M26 Marketing Management
M27 Managing Advertising Guidelines (first entry)
M28 Developing Retail Marketing
M29 Providing Loans to Small Business
M31 Budgeting and Accounting for Non-Accounting Managers

STAR PROGRAM
S120 Cross-Selling
S200 The Lending Process
S210 Lending Products and Regulations
S220 Collections
S400 Bankruptcy and Court Proceedings
S410 Mortgage Lending
S500 Improving and Maintaining Quality Service
S700 Loan Interviewing
S710 Loan Underwriting
S720 Loan Servicing
S800 Opening New Accounts (Account Services and Regulations)
S810 Individual Retirement Accounts (Retirement Accounts)
S820 Investment Choices for Members
S900 Preventing Fraud
S910 Security Issues

VOLUNTEER ACHIEVEMENT PROGRAM (VAP) - INACTIVE LEARNING EXPERIENCES
V01 History and Philosophy
V02 Financial Reports
V101 Board and Management Policies
V102 Planning
V200 Credit Committee Duties and Responsibilities
V201 Loan Granting
V202 Collections
V400 Investment Fundamentals
V401 Pricing Concepts
V402 Basic Budgeting
V403 Marketing
V404 Strategic Planning
V405 Board/Manager Relations
V407 Bankruptcy 
V408 Succession Planning
V409 Financial Management
V600 Introduction to Mortgage Lending
V601 Online Polices and Internet Use
V602 Offering Credit Union Youth Programs

VOLUNTEER LEADERSHIP PROGRAM (VLP) - INACTIVE LEARNING EXPERIENCES
VL01 Successful Teamwork
VL02 Achieving Quality Through Process Involvement
VL03 Developing Leadership
VL04 Advanced Strategic Planning
VL05 Business Communications for Directors
VL06 Diversity for Credit Unions
VL12 Developing Compensation Systems