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CAREER TECH SERVICES/INSTANT TRAIN

Information Technology Courses

• Organization Directory Page
  (titles of all evaluated learning experiences, organization description, and source of official student records)

• Titles of all Information Technology Course evaluated learning experiences

• Descriptions and credit recommendations

• Approved Locations

Titles, descriptions, and credit recommendations for all learning experiences recommended for college credit within the Information Technology Course section can be found below. To locate information on additional learning experiences, which have also been recommended for college credit, use the Organization Directory Page link above for a complete list of titles for all learning experiences or use the following link to go directly to other sections: 

Computer Software Application Courses

Titles of all Information Technology evaluated learning experiences

A+/Computer Support and Maintenance
CCNA (640-607)
CIW E-Commerce Designer  (IDO-420)
CIW Foundations (IDO-410)
CIW I-NET+ (IKO-002)
CIW Internetworking Professional (IDO-460)
CIW Security Professional (IDO-470)
CIW Server Administrator (IDO-450)
CIW Site Designer (IDO-420)
Implementing Internet Explorer 4.0
Integrating Novell & Windows NT
Internet Information Server 4.0
Internetworking TCP/IP on NT 4.0
Microsoft Windows NT 4.0 Core Technologies (Server)
Microsoft Windows NT 4.0 Core Technologies (Workstation)
Microsoft Windows NT 4.0 Core Technologies (Server)
Microsoft Windows NT 4.0 Core Technologies (Workstation)
Microsoft Windows NT 4.0 Server in the Enterprise
NDS Design and Implementation
Network+
Networking Essentials
NetWare Administration
NetWare Advanced Administration
Novell Networking Technologies
Novell NetWare Service and Support
SQL Server 7.0 Administration
SQL Server 7.0 Database Design
Windows 95 Administration
Windows 2000 Designing Network Infrastructure (70-221)
Windows 2000 Designing Network Security (70-220)
Windows 2000 Directory Services
Windows 2000 Directory Services Design
Windows 2000 Network
Windows 2000 Network Management (70-218)
Windows 2000 Professional
Windows 2000 Server

Descriptions and credit recommendations

A+/Computer Support and Maintenance
Location: Authorized affiliate locations or structured self-directed learning administered centrally by Career Tech Services/Instant Train Length: 100 hours of classroom-based facilitated learning or structured self-directed learning (approximately 100 hours) with tutor mentoring.
Dates: August 2000 - June 2005.
Objectives: Navigating DOS and Windows 3.1X: Identify how MS-DOS works and use it for disk management; identify system configuration files; manage memory in DOS and optimize hard disks; manage batch files; install Windows 3.1X; work with Windows 3.1X features; identify the ways in which non-Windows applications work. Navigating Windows 95: Install Windows 95; create shortcuts; view, find, and copy objects; use the Control Panel; implement Dial-Up Networking; attach a printer; use system tools to manage hardware. Navigating Windows NT 4.0: Install Windows NT Workstation; customize a desktop; launch applications; configure hardware; identify bottleneck areas; use diagnostic tools; backup the Registry; manage performance; manage user accounts and their security. PC Technologies: Identify features, components, and memory types; describe bus structures; identify peripheral devices; install a printer; identify methods and tools used for troubleshooting and preventive maintenance. LANs, WANS, and the Internet: Discuss the types of area networks; discuss the technologies used to establish and scope network connectivity; describe the features of the Internet and its services; discuss the methods for accessing the Internet and the Web. Customer Satisfaction: Identify the service expectations of a customer; identify the communication skills required for effective communication with a customer; identify the infrastructure that can be used to support a customer service organization; apply the DIReCtional troubleshooting model to resolve customer complaints.
Instruction: This course is a self-paced, media-based and text-supported learning experience presented as classroom-based facilitated learning or structured self-directed learning with online tutor mentoring. Students either attend a learning center at an affiliate location, working independently in the presence of an instructor who facilitates learning, or work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully integrated, cross-referenced manual that parallels the media-based course, simulated online workplace tasks, additional texts to help them successfully complete the course and prepare for the associated certification examination, and an optional lab for live hands-on practical experiences. Assistance is also provided through e-mail, frequently asked questions, bulletin boards, and computer-based help resources. Students complete a series of progressive self-tests to monitor their progress.  At the conclusion of the course, students involved in either classroom-based facilitated learning or independent study undergo a proctored final proficiency examination administered under secure conditions at an authorized affiliate location.  Topics covered include: Navigating DOS and Windows 3.1X: Disk Operating System; system optimization under MS-DOS; Windows 3.1X. Navigating Windows 95: Implementing Windows 95; Windows 95 user interface; implementing networking; hardware management; software management; printing with Windows 95. Navigating Windows NT 4.0: Installing Windows NT Workstation; navigating the user interface; Windows NT hardware management; Windows NT software management; user and security management. PC Technologies: Microcomputers overview; peripheral devices; troubleshooting and preventive maintenance; hardware installation and configuration; diagnostics and repair; printers. LANs, WANS, and the Internet: Overview of computer networks; communication; networking connectivity devices; features of the Internet. Customer Satisfaction: Customer service; DIReCtional troubleshooting.
Credit recommendation: In the lower division baccalaureate/ associate degree category, 6 semester hours in Information Technology (6/00).

CCNA (640-607)
Location: Independent study and proficiency examination program administered online by Career Tech Services/Instant Train.
Length: Independent study.
Dates: December 2002 - December 2004. 
Objectives:  Bridging/Switching: Name and describe two switching methods; name and describe two switching methods; distinguish between cut-through and store-and-forward LAN switching; describe the operation of the Spanning Tree Protocol and its benefits; describe the benefits of virtual LANs. OSI Reference Model & Layered Communications: Describe data link and network addresses and identify key differences between them; define and describe the function of the MAC address; list the key internetworking functions for the OSI Network layer; identify at least three reasons why the industry uses a layered model; describe the two parts of network addressing; then identify the parts in specific protocol address examples; define and explain the five conversion steps of data encapsulation; describe connection-oriented network service and connectionless network service, and identify their key differences; identify the parts in specific protocol address examples; describe the advantages of LAN segmentation; describe LAN segmentation using bridges; describe LAN segmentation using routers; describe LAN segmentation using switches; describe the benefits of network segmentation with bridges; describe the benefits of network segmentation with routers; describe the benefits of network segmentation with switches. Network Protocols: Describe the different classes of IP addresses (and subnetting); identify the functions of the TCP/IP network-layer protocol; identify the functions performed by ICMP; configure IP addresses; verify IP addresses; list the required IPX address and encapsulation type. Routing: Define flow control and describe the three basic methods used in networking; add the RIP routing protocol to your configuration; add the IGRP routing protocol to your configuration. WAN Protocols: Recognize key Frame Relay terms and features; list commands to configure Frame Relay LMIs, maps, and subinterfaces; list commands to monitor Frame Relay operation in the router; state a relevant use and context for ISDN networking; identify ISDN protocols, function groups, reference points, and channels; identify PPP operations to encapsulate WAN data on Cisco routers. Network Management: Configure standard access lists to figure IP traffic; configure extended access lists to filter IP traffic; monitor and verify selected access list operations on the router. LAN Design: Describe full- and half-duplex Ethernet operation; describe network congestion problem in Ethernet networks; describe the features and benefits of Fast Ethernet; describe the guidelines and distance limitations of Fast Ethernet. Cisco Basics, IOS & Network Basics: Examine router elements; manage configuration files from the privilege EXEC mode; control router passwords, identification, and banner; identify the main Cisco IOS software commands for router startup; log in to a router in both user and privilege modes; check an initial configuration using the setup command; use the context-sensitive help facility; use the command history and editing features; list the commands to load Cisco IOS software from: Flash memory, a TFTP server, or ROM; prepare to backup, upgrade, and load a backup Cisco IOS software image; list problems that each routing type encounters when dealing with topology changes, and describe techniques to reduce the number of these problems; prepare the initial configuration of your router and enable IP.
Instruction: CCNA professionals install, configure, and operate LAN, WAN, and dial access services for small networks (100 nodes or fewer), including use of these protocols: IP, IGRP, IPX, Serial, AppleTalk, Frame Relay, IP RIP, VLANs, RIP, Ethernet, and Access Lists.  CCNA assesses knowledge of installing, configuring, and operating simple routed LANs, routed WANs, and switched LAN networks. The online proficiency examination is randomly generated from an examination bank of questions and is administered under secure and proctored conditions at an affiliate location. Topics covered include: Basic networking; networking types; network media; switching fundamentals; TCP/IP; routing basics; WAN technologies; wireless technology; optical networking; voice, video, and data; operating and configuring Cisco IOS devices; managing your network environment; configuring catalyst switch operations; extending switched networks with VLANs; determining IP routes; managing IP traffic with access lists; establishing serial point-to-point connections; establishing frame relay connections; completing ISDN calls.
Credit recommendation:  In the lower division baccalaureate/associate degree category, 3 semester hours in Information Technology (12/02).

CIW E-Commerce Designer  (IDO-420)
Location: Independent study and proficiency examination program administered online by Career Tech Services/Instant Train.
Length: Independent study.
Dates: December 2002 - December 2004. 
Objectives: Define e-commerce; discuss its current and potential effect on business operations and revenue generation; discuss legal and governmental concerns, including jurisdiction, taxation, and intellectual property; discuss the role of marketing in e-commerce site development, including the identification of suitable markets, pricing and promotion; describe the importance of Web site usability, and how it can be analyzed and improved; discuss the role of customer service in e-commerce operations; describe various standards and initiatives to support supplier transactions using e-commerce; describe how an e-commerce site can be developed and hosted using outsourcing and instant storefront services; describe how to configure Web server software for an e-commerce site; discuss how to design an e-commerce site using Web development software; describe how to accept payments on an e-commerce site, including the setup and processing of electronic payment services; discuss the various means of encryption available for e-commerce, including certificates and SET; describe how to analyze and improve the performance of an e-commerce site, using a transactional systems model; discuss how to manage inventory and fulfillment for an e-commerce site.
Instruction: A Certified Internet Webmaster E-Commerce Designer uses standards, technologies and practices for both business-to-business and business-to-consumer e-commerce models, understands and facilitates relationships among marketing, promotion, customer service, user interaction, purchasing methods, and secure transactions by using SSL and SET, payment gateways, inventory control, shipping and order information and site performance testing and evaluation. The skills are not product or system specific. The online proficiency examination is randomly generated from an examination bank of questions and is administered under secure and proctored conditions at an affiliate location. The following topics are covered:  Electronic commerce foundations; law and the Internet; Web marketing goals; online product promotion; Web site usability; consumer service methods; business-to-business frameworks; Web site management; Web site creation methods; Web servers; developing an E-Commerce site; online catalogs; payments; security.
Credit recommendation:  In the lower division baccalaureate/associate degree category, 1 semester hours in Information Technology (12/02).

CIW Foundations (IDO-410)
Location: Independent study and proficiency examination program administered online by Career Tech Services/Instant Train.
Length: Independent study.
Dates: December 2002 - December 2004. 
Objectives: Describe infrastructure required to support an Internet connection, including hardware and software components; explain important Internet communications protocols and their roles in delivering basic Internet services; explain the basic principles of the Domain Name System (DNS); describe how Web browsers can be used to access the World Wide Web and other computer resources; explain how e-mail clients can be used to send simple messages and files to other Internet users; describe Internet services, including but not limited to news, FTP, Gopher, Telnet, and network performance utilities such as ping and traceroute; explain user customization features in Web browsers, including preferences, caching, and cookies; describe security issues related to Web browsing and e-mail, including certificates and viruses; explain how to use different types of Web search engines effectively; describe how to use the Web to obtain legal and international business information; describe issues in developing a corporate Web site, including but not limited to project management, testing, and legal issues; explain how HTML files are formatted to maintain compatibility with older Web browsers; explain how to include images and graphical formatting in HTML files; describe how to create a basic HTML form that accepts user input; describe how to test and analyze Web site performance issues; explain the features and appropriate use of XML; describe networking and its role in the Internet, including protocols, packets, and the OSI reference model; explain the role of networking hardware, and configure common PC hardware for operation; discuss the relationship between IP addresses and domain names, including assignment of IP addresses within a subnet; describe the function and components of the Web server; discuss common Internet security issues, including user-level and enterprise-level concerns; describe common performance issues affecting Internet servers and resources, including analysis and diagnosis; describe how to transmit text and binary files using popular Internet services, including the Web and e-mail.
Instruction: Certified Internet Webmaster Foundations measures an Internet specialist's ability to apply core concepts and technologies to provide real world solutions. The skills tested are not product or system specific and are a combination of technical and non-technical abilities, which serve designers, developers, and administrators. The online proficiency examination is randomly generated from an examination bank of questions and is administered under secure and proctored conditions at an affiliate location. Topics covered include: Internet Business Fundamentals: Internet basics; browsing the World Wide Web; FTP; newsgroups and telnet; electronic mail; objects; plug-ins; viewers; search engines; security; E-commerce. HTML Fundamentals: Web page authoring; Hypertext Markup Language (HTML); HTML coding; HTML horizontal rules and graphical elements; HTML hyperlinks; HTML tables; forms; HTML image techniques; HTML frames; graphical user interface; HTML editors; HTML extensions. Networking Fundamentals: Networking basics; networking protocols; LANs and WANs; TCP/IP architecture and Internet addressing; Internetworking servers; server-side scripting and database connectivity; network security essentials.
Credit recommendation:  In the lower division baccalaureate/associate degree category, 1 semester hours in Information Technology (12/02).

CIW I-NET+ (IKO-002)
Location: Independent study and proficiency examination program administered online by Career Tech Services/Instant Train.
Length: Independent study.
Dates: December 2002 - December 2004. 
Objectives: Identify the issues that affect Internet site functionality; understand and be able to describe the concept of caching and its implications; use different types of search indexes – static index/site map, keyword index, full text index; understand and be able to describe the infrastructure needed to support an Internet client; use/configure Web browsers and other Internet/intranet clients, and be able to describe their use to others; update client software; assist in the administration of Internet/intranet sites; understand and be able to describe programming-related terms; understand and be able to describe differences between popular client-side and server-side programming languages; create HTML pages; identify when to use various multimedia extensions or plug-ins; identify when to use various image and multimedia file formats; identify the common formats used to deliver content to wireless devices; understand when to use popular tools to connect a Web server to a database; test pre-production Web and e-commerce servers; understand and be able to describe the core components of the Internet infrastructure; identify problems with Internet connectivity from source to destination for various types of servers; understand and be able to describe the use of Internet domain names and DNS; understand and be able to describe the capabilities of popular remote access protocols; understand how various protocols or services apply to the function of their corresponding server, such as a mail server, a web server or a file transfer server; identify when to use various diagnostic tools for resolving Internet problems; create a logic diagram of Internet components from the client to the server; describe various hardware and software connection devices and when to use them; understand when to use various site monitoring procedures; understand and be able to describe how common networking topologies are used; understand and be able to describe the capabilities of application server providers; understand and be able to describe various Internet security concepts; identify suspicious network activities; identify various methods for performing intrusion detection; identify appropriate access-control security features for an Internet server; be able to describe the uses and proper instances to use anti-virus software; be able to describe the uses and proper instances to use various client security add-ons; describe how firewalls are used to protect private networks; identify when to use various DMZ configurations; understand and be able to describe various authentication/encryption technologies;  understand and be able to describe e-commerce terms and concepts; understand and be able to describe the differences between the following from a business standpoint; recognize and explain the current types of e-business models being applied today; identify key factors relating to strategic marketing considerations as they relate to launching an e-business initiative; identify key factors relating to legal and regulatory considerations when planning e-business solutions.
Instruction: CIW i-Net+ measures technical knowledge of the Internet, Intranet and Extranet technologies, in addition to Internet basics, Internet clients, development, networking, security and business concepts, which serve Internet system administrators, Internet security specialists, Internet application developers, Internet database specialists, Internet e-commerce specialists, Internet network specialists, and Internet site designer. The online proficiency examination is randomly generated from an examination bank of questions and is administered under secure and proctored conditions at an affiliate location. Topics covered include: Internet Basics & Clients: Internetworking basics; Internet protocols and DNS; Internet infrastructure; configuring Internet clients. Development: Programming languages; Web site creation; enhancing Web sites; launching Web sites. Networking: Internet servers; information servers; application service providers; performance and functionality; site monitoring; caching. Internet Security: Data security; virus protection; access control; authentication; encryption; intrusion detection methods. Business Concepts:  Introduction to e-business; e-business models; transaction management; business considerations; legal issues.
Credit recommendation:  In the lower division baccalaureate/associate degree category, 1 semester hours in Information Technology (12/02).

CIW Internetworking Professional (IDO-460)
Location: Independent study and proficiency examination program administered online by Career Tech Services/Instant Train.
Length: Independent study.
Dates: December 2002 - December 2004. 
Objectives: Identify features of the Transmission Control Protocol/Internet Protocol (TCP/IP) that support network interoperability; identify stages in the evolution of the Internet; identify functions of the main Internet authorities; establish a baseline using Sniffer Basic; generate a graph to compare network traffic with a baseline; identify the causes of performance degradation; identify features of ethernet; locate a hardware address in Windows 2000; identify the command used to locate a hardware address in Linux; identify functions of network files; identify the location of TCP/IP information in Linux and Windows 2000; identify features of Internet Control Message Protocol (ICMP) error and query messages; identify characteristics of the hosts file; Modify the Linux hosts file; modify the Windows 2000 hosts file; identify functions of the BOOTP; identify functions of the DHCP; match the components of the DHCP header with their functions; identify the method to determine the route to a local or remote destination node by using Windows 2000; yype the command to determine a local or remote destination node by using Linux; identify features of network management; identify features of management functional areas; identify the components of the network management model; identify features of the Management Information Base (MIB) tree; match MIB data types with their features; match MIB groups with their features; identify the proposals for the Internet Protocol version 6 (IPv6); identify the differences between the Internet Protocol version 4 (IPv4) and the IPv6 header; identify the obsolete IPv4 fields; identify the features of the IPV6 aggregatable routing hierarchy; identify features of multicast routing; identify functions of the IPv6 routing protocols.
Instruction: A CIW Internetworking Professional defines network architecture, identifies infrastructure components, monitors and analyzes network performance, and designs and manages enterprise TCP/IP networks. The online proficiency examination is randomly generated from an examination bank of questions and is administered under secure and proctored conditions at an affiliate location.  Topics covered include: TCP/IP Internetworking: TCP/IP basics; troubleshooting and Internet protocols; network layers; TCP/IP troubleshooting; Internet addressing; TCP/IP hosts: address allocation. Advanced TCP/IP Concepts and Practices: Routing principles; network management fundamentals; MIB and SNMP; IPv6 basics; IPv6 functions and services.
Credit recommendation:  In the lower division baccalaureate/associate degree category, 1 semester hours in Information Technology (12/02).

CIW Security Professional (IDO-470)
Location: Independent study and proficiency examination program administered online by Career Tech Services/Instant Train.
Length: Independent study.
Dates: December 2002 - December 2004. 
Objectives: Discuss the basic concepts related to a security system; describe the situation in which encryption methods are applied; apply the procedures for installing PGP, generate a key pair, export and import public keys, and encrypt e-mail messages; explain the steps involved in the SHTTP process and SSL handshake; apply tunneling protocols in various situations; explain the physical and strategic level security principles that are required to create an effective security solution; explain the security risks at various layers of the Open systems Interconnection (OSI) model; detail how to secure a Web server, an FTP server, and a SMTP server; discuss firewall design principles and four types of firewall designs; maintain a firewall and proxy server; create proactive detection and a dummy user account; explain security services, security concepts, and security evaluation criteria; implement account security in Windows NT and file system security in UNIX; identify security risks in Windows NT and UNIX; remove and disable unnecessary services from Windows NT and UNIX; do security auditing and risk assessment; perform basic security scanning techniques and run enterprise-grade auditing applications; describe the problems associated with common components on a network; identify the characteristics that depict hacking attacks; use an IDS in a specified scenario; interpret WinRoute Debug Logs and operating system logs; follow the procedures used for auditing effectively.
Instruction: A CIW Security Professional implements security policy, identifies security threats, develops countermeasures using firewall systems and attack-recognition technologies, manages the deployment of e-business transactions and payment security solutions, and works with security related issues in various operating systems. The online proficiency examination is randomly generated from an examination bank of questions and is administered under secure and proctored conditions at an affiliate location. Topics covered include: Network Security and Firewalls: Security basics; encryption; Internet security; security issues; TCP/IP security; securing network resources; firewalls; designing and configuring firewalls; detecting and distracting hackers. Operating System Security: Security principles; account and file system security; assessing security risks; reducing security risks. Security Auditing, Attacks, and Threat Analysis: Security auditing; discovering network vulnerability; network penetration; network control; intrusion detection; log analysis; auditing and security.
Credit recommendation:  In the lower division baccalaureate/associate degree category, 1 semester hours in Information Technology (12/02).

CIW Server Administrator (IDO-450)
Location: Independent study and proficiency examination program administered online by Career Tech Services/Instant Train.
Length: Independent study.
Dates: December 2002 - December 2004. 
Objectives: Identify common IT tasks; match system elements with their functions; match bandwidth options with their features; identify considerations for Uniform Resource Locator (URL) request processing; identify features of common Web servers; identify how to install Internet Information server (IIS); identify authentication methods; identify features of the peer-to-peer network security model; identify features of shares in peer-to-peer settings; identify features of the Security Accounts Manager (SAM); add a user account; modify user rights; match files for manually adding Unix users with their purposes; identify features of automated account creation; add a user by using the linuxconf program; install a Windows 2000 primary Domain Name System (DNS) server; identify functions of the Dynamic Domain Name Server (DDNS); sequence the steps to create a DNS server zone; identify features of the network basic input/output system (NetBIOS); identify features of the nbtstat command; sequence the steps performed by Windows 2000 servers to resolve NetBIOS names; identify characteristics of the File Transfer Protocol (FTP); identify considerations when planning a FTP site for use with the Web; identify FTP management features in Internet Information Server (IIS); match features of HyperText Transfer Protocol (HTTP) messages with their functions; edit a HTTP error message; identify features of Web applications; identify features of the Network News Transfer Protocol (NNTP) Service; create an expiration policy for a news server; enable user-based access to a news server; identify services that are critical for a Web-based organization; match network security services with their features; identify functions of log files in system logging; identify areas of vulnerability for servers; identify methods for enhancing server security; match types of firewalls with their descriptions; identify functions of Redundant Array of Independent Disks (RAID); identify data protection options; identify the considerations for planning a backup strategy.
Instruction: CIW Server Administrator skills are not product or system specific. They are a combination of technical and non-technical skills and knowledge required of a Web Server Administrator.  CIW Server Administrator measures skills in managing and tuning corporate Internet and intranet infrastructure, monitoring Web server systems, FTP, news and mail servers, and configuring and deploying e-business solutions servers. The online proficiency examination is randomly generated from an examination bank of questions and is administered under secure and proctored conditions at an affiliate location. Topics covered include: Internet Systems Management: System installation and configuration; Web server configuration; user management essentials; managing users in Windows 2000; managing users in Linux; name resolution in the LAN with DNS; name resolution with WINS and Samba; implementing Internet services. Advanced Internet Systems Management: Advanced Web server configuration; e-mail and news servers; server optimization; security; fault tolerance.
Credit recommendation:  In the lower division baccalaureate/associate degree category, 1 semester hours in Information Technology (12/02).

CIW Site Designer (IDO-420)
Location: Independent study and proficiency examination program administered online by Career Tech Services/Instant Train.
Length: Independent study.
Dates: December 2002 - December 2004. 
Objectives:  Explain how to develop effective and usable corporate Web sites within a reasonable timeframe; use HTML to create a series of related Web pages that can be deployed as a Web site; use advanced HTML formatting, including tables, frames and CSS, to enhance the usability of Web sites; explain the creation and effective use of graphics for Web sites; describe how client- and server-side programming can be used to enhance Web site functionality; demonstrate and describe how Web designers can use Web authoring software to quickly develop Web sites; add various kinds of downloadable Web content to a site, including executables, plug-ins, and multimedia; define a database, and describe several major types of database management systems; discuss important Internet standards regarding domain names and the overall development of the Internet; discuss important considerations in publishing and maintaining a production Web site; create and modify a Web site using various web development applications.
Instruction: Certified Internet Web Site Designer measures the ability to apply human-factors principles to designing, implementing, and maintaining hypertext-based publishing sites using authoring and scripting languages, content creation and management tools, and digital media tools, implementing and maintaining hypertext-based Web sites using authoring and scripting languages, creating Web content, and using Web management tools and digital media tools. The skills measured are not product or system specific. The online proficiency examination is randomly generated from an examination bank of questions and is administered under secure and proctored conditions at an affiliate location. Topics covered include: Web site design concepts; Web graphics and multimedia; Web development process; basic Web technologies; cascading style sheets; Mindmapping; Web site implementation factors; HTML standards and compliance; HTML tables and Web page structure; HTML frames; metadata and the Web; site development using various Web development applications; JavaScript; Dynamic HTML;
Extensible Markup Language (XML); server and client technologies; databases; standards organizations;
Web site publishing.
Credit recommendation:  In the lower division baccalaureate/associate degree category, 1 semester hours in Information Technology (12/02).

Implementing Internet Explorer 4.0
Location: Authorized affiliate locations or structured self-directed learning administered centrally by Career Tech Services/Instant Train.
Length: 50 hours of classroom-based facilitated learning or structured self-directed learning (approximately 50 hours) with tutor mentoring.
Dates: August 2000 - December 2004. 
Objectives: Identify the key features and components of the Internet Explorer 4.0 Suite components; install and configure Internet Explorer 4.0 on various operating systems; create a richer, more streamlined working environment; identify the methods of delivering Web content and the Web technologies available in Internet Explorer; identify the concepts of Dynamic HTML, Active X, Active Scripting, and Java; identify the types and configuration options of security zones and digital certificates; develop a customized package of Internet Explorer 4.0 by using IEAK 4.0; deploy and tune a customized package of Internet Explorer 4.0.
Instruction: This course is a self-paced, media-based and text-supported learning experience presented as classroom-based facilitated learning or structured self-directed learning with online tutor mentoring. Students either attend a learning center at an affiliate location, working independently in the presence of an instructor who facilitates learning, or work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully integrated, cross-referenced manual that parallels the media-based course, simulated online workplace tasks, additional texts to help them successfully complete the course and prepare for the associated certification examination, and an optional lab for live hands-on practical experiences. Assistance is also provided through e-mail, frequently asked questions, bulletin boards, and computer-based help resources.  Students complete a series of progressive self-tests to monitor their progress.  At the conclusion of the course, students involved in either classroom-based facilitated learning or independent study undergo a proctored final proficiency examination administered under secure conditions at an authorized affiliate location. Topics covered include: Features of Internet Explorer 4.0; installing and configuring Internet Explorer 4.0; Web integration; Webcasting; authoring for Internet Explorer; managing security; developing a customized IE 4.0 package; deploying and managing customized IE 4.0.
Credit recommendation: With laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 2 semester hours in Information Technology or without laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 1 semester hour in Information Technology (6/00).

Integrating Novell & Windows NT
Location: Structured self-directed learning administered centrally by Career Tech Services/Instant Train.
Length: Structured self-directed learning (approximately 50 hours) with tutor mentoring.
Dates: August 2000 - December 2004. 
Objectives: Describe the concepts associated with Windows NT; describe the functions of the administration utilities; create user accounts; describe the concepts and procedures associated with directory and share permissions in the Windows NT networking environment; administer Windows NT Server, user accounts, and groups; identify features of the Windows NT security system; administer various network security policies; create different types of user profiles; set up system policies; identify trust relationships; establish a trust relationship; identify the various Windows NT domain models; compare the various directory services including NTDS, NDS, and ADS; identify the benefits of integrating Windows NT domains with NDS; integrate a Windows NT network with an NDS network; install the NDS for NT tools and access them from NDS; configure user access to the Windows NT domains and user groups; manage a Windows NT user account; synchronize Windows NT and NDS passwords; access the Windows NT File System; identify the benefits of using a Windows NT workstation and Novell Client for Windows NT; install and troubleshoot Novell Client for Windows NT; troubleshoot NDPS printing; manager users with Z.E.N. works.
Instruction: This course is a self-paced, media-based and text-supported learning experience presented as structured self-directed learning with online tutor mentoring. Students work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully integrated, cross-referenced manual that parallels the media-based course, simulated online workplace tasks, additional texts to help them successfully complete the course and prepare for the associated certification examination, and an optional lab for live hands-on practical experiences. Assistance is also provided through e-mail, frequently asked questions, bulletin boards, and computer-based help resources.  Students complete a series of progressive self-tests to monitor their progress.  At the conclusion of the course, students undergo a proctored final proficiency examination administered under secure conditions at an authorized affiliate location. Topics covered include: Overview of Windows NT; Windows NT networking environment; Windows NT Server networking environment; managing Windows NT user security; multiple-domain Windows NT networking; integrating NetWare and Windows NT; user access in an integrated network; troubleshooting NDPS printing; managing users with Z.E.N. Works.
Credit recommendation: With laboratory component (as identified on transcript): In the upper division baccalaureate degree category, 2 semester hours in Information Technology or without laboratory component (as identified on transcript): In the upper division baccalaureate degree category, 1 semester hour in Information Technology (6/00).

Internet Information Server 4.0
Location: Authorized affiliate locations or structured self-directed learning administered centrally by Career Tech Services/Instant Train.
Length: 60 hours of classroom-based facilitated learning or structured self-directed learning (approximately 60 hours) with tutor mentoring.
Dates: August 2000 - December 2004. 
Objectives: Identify the key features and components of Microsoft Internet Information Server 4.0; install Internet Information Server 4.0 on a Windows NT 4.0 Server; manage the IIS 4.0 Server by using MMC and the IIS 4.0 administrative tools; identify the functions performed by the various components of the IIS 4.0 architecture; configure a Web site and an FTP site on IIS 4.0 by using its property sheets; identify the Microsoft Windows NT and Internet Information Server security measures that can be implemented to secure a Web site on an Internet Information Server; identify how to secure data with SSL and acquire SSL digital certificate that is used to encrypt data; identify the characteristics of virtual directories and servers; create and troubleshoot virtual directories and servers; identify the functions of IIS extensibility options for ASP; create and interpret WebMaps in Content Analyzer; use the tools available in Content Analyzer to determine the cause of some common problems; configure log settings that enable the importing of log files through Usage Import; manage distributed transactions by using Microsoft Transaction Server; monitor and fine-tune the performance of IIS by using the Windows NT and IIS monitoring tools; identify the features of Microsoft Index Server; identify the basics of Index Server querying and create a content query; identify the features of Microsoft SMTP components of IIS 4.0.
Instruction: This course is a self-paced, media-based and text-supported learning experience presented as classroom-based facilitated learning or structured self-directed learning with online tutor mentoring. Students either attend a learning center at an affiliate location, working independently in the presence of an instructor who facilitates learning, or work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully integrated, cross-referenced manual that parallels the media-based course, simulated online workplace tasks, additional texts to help them successfully complete the course and prepare for the associated certification examination, and an optional lab for live hands-on practical experiences. Assistance is also provided through e-mail, frequently asked questions, bulletin boards, and computer-based help resources. Students complete a series of progressive self-tests to monitor their progress.  At the conclusion of the course, students involved in either classroom-based facilitated learning or independent study undergo a proctored final proficiency examination administered under secure conditions at an authorized affiliate location. Topics covered include: The features and services of  IIS 4.0; installing IIS 4.0;  IIS 4.0 architecture; configuring WWW service; configuring FTP service; Microsoft Windows NT and IIS security measures; SSL authentication and data encryption; virtual directories and servers; Active Server Pages (ASP); managing Web site content; analyzing Web site usage; managing transactions; monitoring and tuning IIS; Index Server; IIS 4.0 services; managing IIS 4.0.
Credit recommendation: With laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 3 semester hours in Information Technology or without laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 2 semester hours in Information Technology (6/00).

Internetworking TCP/IP on NT 4.0
Location: Authorized affiliate locations or structured self-directed learning administered centrally by Career Tech Services/Instant Train.
Length: 60 hours of classroom-based facilitated learning or structured self-directed learning (approximately 60 hours) with tutor mentoring.
Dates: August 2000 - December 2004. 
Objectives: Implement Microsoft TCP/IP on Microsoft Windows NT 4.0; identify the installation procedure and the interface of Microsoft Network Monitor; identify the methods in which the protocols in each of the four layers of the TCP/IP protocol suite work internally and in association with other protocols; identify IP addressing principles and problems and assign IP addresses to hosts on a LAN environment; define a subnetting and supernetting scheme based on a scenario; identify the static and dynamic routing process; implement routing and manipulate static entries in a routing table; install and configure DHCP; rectify DHCP configuration errors, manage the DHCP database and create a DHCP relay agent; discuss NetBIOS and NetBIOS names; identify the functions and advantages of WINS; administer a WINS environment by configuring database replication between WINS servers and maintaining the WINS server database; identify the working of the Windows NT browsing service; resolve a host name to an IP address by using different Microsoft supported methods; identify the structure and components of the domain name system; install the DNS Server; configure and manage the DNS Server; identify the connectivity requirements for Microsoft networking; identify the purpose of the printing utilities for TCP/IP; identify the basic concepts of SNMP and manage the SNMP service; identify the common characteristics of TCP/IP-related problems and functions of Windows NT diagnostic tools.
Instruction: This course is a self-paced, media-based and text-supported learning experience presented as classroom-based facilitated learning or structured self-directed learning with online tutor mentoring. Students either attend a learning center at an affiliate location, working independently in the presence of an instructor who facilitates learning, or work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully integrated, cross-referenced manual that parallels the media-based course, simulated online workplace tasks, additional texts to help them successfully complete the course and prepare for the associated certification examination, and an optional lab for live hands-on practical experiences. Assistance is also provided through e-mail, frequently asked questions, bulletin boards, and computer-based help resources. Students complete a series of progressive self-tests to monitor their progress.  At the conclusion of the course, students involved in either classroom-based facilitated learning or independent study undergo a proctored final proficiency examination administered under secure conditions at an authorized affiliate location. Topics covered include: Overview of TCP/IP; TCP/IP protocol suite; IP addressing; subnetting and supernetting; implementing IP routing; fundamentals of DHCP; advanced operations on DHCP; NetBios over TCP/IP; Windows Internet name service; administering a WINS environment; Internet browsing and domain functions; host name resolution methods; domain name system; domain name system implementation; connectivity in diverse environments; implementing the Microsoft SNMP service; troubleshooting Microsoft TCP/IP.
Credit recommendation: With laboratory component (as identified on transcript): In the upper division baccalaureate degree category, 3 semester hours in Information Technology or without laboratory component (as identified on transcript): In the upper division baccalaureate degree category, 2 semester hours in Information Technology (6/00).

Microsoft Windows NT 4.0 Core Technologies
1. Microsoft Windows NT 4.0 Core Technologies (Server)
2. Microsoft Windows NT 4.0 Core Technologies (Workstation)
Location: Authorized affiliate locations or structured self-directed learning administered centrally by Career Tech Services/Instant Train.
Length: Courses 1 and 2: 80 hours of classroom-based facilitated learning or structured self-directed learning (approximately 80 hours) with tutor mentoring.*
Dates: August 2000 - December 2004. 
Objectives: Course 1: Install, configure, customize, optimize, network, integrate, and troubleshoot Windows NT 4.0. Course 2: Describe the Windows NT environment, its architecture, and the network models; install and configure Windows NT; create user profiles and manage System Policies; describe the Windows NT file systems, manage partitions, and configure the hard disk; protect server data using various Windows NT fault tolerance levels; identify the subsystems responsible for supporting applications; install and configure the TCP/IP, NWLink, and NetBEUI protocols; install and configure Internet Information Server and the Microsoft Internet Explorer; identify the steps in the Windows NT printing process, configure network printers, use different print utilities, and troubleshoot common printing problems; replicate directories using the Directory Replicator service; monitor system performance and use the various Windows NT utilities to monitor system information.
Instruction: These courses are self-paced, media-based and text-supported learning experiences presented as classroom-based facilitated learning or structured self-directed learning with online tutor mentoring. Students either attend a learning center at an affiliate location, working independently in the presence of an instructor who facilitates learning, or work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully integrated, cross-referenced manuals that parallel the media-based course, simulated online workplace tasks, additional texts to help them successfully complete the course and prepare for the associated certification examination, and an optional lab for live hands-on practical experiences. Assistance is also provided through e-mail, frequently asked questions, bulletin boards, and computer-based help resources. Students complete a series of progressive self-tests to monitor their progress.  At the conclusion of each course, students involved in either classroom-based facilitated learning or independent study undergo a proctored final proficiency examination administered under secure conditions at an authorized affiliate location. Course 1: Topics covered include: Features and functions of Microsoft Windows NT; installing Windows NT Server; configuring Windows NT environment; user profiles and system policies; managing file systems; managing disk resources; fault tolerance RAID levels; applications supported by the Windows NT Server; Windows NT-based networking environment; network protocols configuration; Windows NT networking services; remote access service; Internet and Intranet services; Windows NT interpretability with NetWare; Windows NT printers; network clients; data synchronization and replication; troubleshooting Windows NT Workstation 4.0. Course 2: Topics covered include: Features and functions of Microsoft Windows NT; installing Windows NT; configuring Windows NT environment; user profiles and system policies; managing file systems; managing disk resources; fault tolerance RAID levels; applications supported by the Windows NT; Windows NT-based networking environment; network protocols configuration; Windows NT networking services; remote access service; Internet and Intranet services; Windows NT interpretability with NetWare; Windows NT printers; network clients; data synchronization and replication; troubleshooting Windows NT Workstation 4.0.
Credit recommendation: Course 1: With laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 3 semester hours in Information Technology or without laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 2 semester hours in Information Technology. Course 2: With laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 3 semester hours in Information Technology or without laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 2 semester hours in Information Technology. (6/00). *NOTE:  When either of these courses is taken singly (see individual course exhibits), each course totals 60 hours.  When both courses are completed, both courses total 80 hours because the student uses the same applications software in both courses, thereby, reducing the time necessary to achieve learning objectives and cover content.

Microsoft Windows NT 4.0 Core Technologies (Server)
Location: Authorized affiliate locations or structured self-directed learning administered centrally by Career Tech Services/Instant Train.
Length: 60 hours of classroom-based facilitated learning or structured self-directed learning (approximately 60 hours) with tutor mentoring.
Dates: August 2000 - December 2004. 
Objectives: Describe the Windows NT environment, its architecture, and the network models; install and configure Windows NT; create user profiles and manage System Policies; describe the Windows NT file systems, manage partitions, and configure the hard disk; protect server data using various Windows NT fault tolerance levels; identify the subsystems responsible for supporting applications; install and configure the TCP/IP, NWLink, and NetBEUI protocols; install and configure Internet Information Server and the Microsoft Internet Explorer; identify the steps in the Windows NT printing process, configure network printers, use different print utilities, and troubleshoot common printing problems; replicate directories using the Directory Replicator service; monitor system performance and use the various Windows NT utilities to monitor system information.
Instruction: This course is a self-paced, media-based and text-supported learning experience presented as classroom-based facilitated learning or structured self-directed learning with online tutor mentoring. Students either attend a learning center at an affiliate location, working independently in the presence of an instructor who facilitates learning, or work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully integrated, cross-referenced manual that parallels the media-based course, simulated online workplace tasks, additional texts to help them successfully complete the course and prepare for the associated certification examination, and an optional lab for live hands-on practical experiences. Assistance is also provided through e-mail, frequently asked questions, bulletin boards, and computer-based help resources. Students complete a series of progressive self-tests to monitor their progress.  At the conclusion of the course, students involved in either classroom-based facilitated learning or independent study undergo a proctored final proficiency examination administered under secure conditions at an authorized affiliate location. Topics covered include: Features and functions of Microsoft Windows NT; installing Windows NT Server; configuring Windows NT environment; user profiles and system policies; managing file systems; managing disk resources; fault tolerance RAID levels; applications supported by the Windows NT Server; Windows NT-based networking environment; network protocols configuration; Windows NT networking services; remote access service; Internet and Intranet services; Windows NT interpretability with NetWare; Windows NT printers; network clients; data synchronization and replication; troubleshooting Windows NT Workstation 4.0.
Credit recommendation: With laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 3 semester hours in Information Technology or without laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 2 semester hours in Information Technology (6/00).

Microsoft Windows NT 4.0 Core Technologies (Workstation)
Location: Authorized affiliate locations or structured self-directed learning administered centrally by Career Tech Services/Instant Train.
Length: 60 hours of classroom-based facilitated learning or structured self-directed learning (approximately 60 hours) with tutor mentoring.
Dates: August 2000 - December 2004. 
Objectives: Describe the Windows NT environment, its architecture, and the network models; install and configure Windows NT; create user profiles and manage System Policies; describe the Windows NT file systems, manage partitions, and configure the hard disk; protect server data using various Windows NT fault tolerance levels; identify the subsystems responsible for supporting applications; install and configure the TCP/IP, NWLink, and NetBEUI protocols; install and configure Internet Information Server and the Microsoft Internet Explorer; identify the steps in the Windows NT printing process, configure network printers, use different print utilities, and troubleshoot common printing problems; replicate directories using the Directory Replicator service; monitor system performance and use the various Windows NT utilities to monitor system information.
Instruction: This course is a self-paced, media-based and text-supported learning experience presented as classroom-based facilitated learning or structured self-directed learning with online tutor mentoring. Students either attend a learning center at an affiliate location, working independently in the presence of an instructor who facilitates learning, or work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully integrated, cross-referenced manual that parallels the media-based course, simulated online workplace tasks, additional texts to help them successfully complete the course and prepare for the associated certification examination, and an optional lab for live hands-on practical experiences. Assistance is also provided through e-mail, frequently asked questions, bulletin boards, and computer-based help resources.  Students complete a series of progressive self-tests to monitor their progress.  At the conclusion of the course, students involved in either classroom-based facilitated learning or independent study undergo a proctored final proficiency examination administered under secure conditions at an authorized affiliate location. Topics covered include: Features and functions of Microsoft Windows NT; installing Windows NT; configuring Windows NT environment; user profiles and system policies; managing file systems; managing disk resources; fault tolerance RAID levels; applications supported by the Windows NT; Windows NT-based networking environment; network protocols configuration; Windows NT networking services; remote access service; Internet and Intranet services; Windows NT interpretability with NetWare; Windows NT printers; network clients; data synchronization and replication; troubleshooting Windows NT Workstation 4.0.
Credit recommendation: With laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 3 semester hours in Information Technology or without laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 2 semester hours in Information Technology (6/00).

Microsoft Windows NT 4.0 Server in the Enterprise
Location: Authorized affiliate locations or structured self-directed learning administered centrally by Career Tech Sevices/Instant Train.
Length: 90 hours of classroom-based facilitated learning or structured self-directed learning (approximately 90 hours) with tutor mentoring.
Dates: August 2000 - December 2004. 
Objectives: Implement Directory Services using Windows NT Server 4.0; establish and manage trust relationships between domains; select the most suitable Directory Services structure for a given business situation; identify the issues involved in planning an effective Directory Services structure for an organization running Windows NT Server 4.0; identify the features of Windows NT server resources, Performance Monitor, and the techniques for server analysis and optimization; create a management baseline by collecting data, creating log files, and viewing the reports of the log files; monitor system objects to detect various system bottlenecks, identify the issues to be considered for setting expectations from Windows NT server, and determine the need for an additional server; identify the system bottlenecks and resource implications in different environments; analyze network traffic in a Microsoft Windows NT environment; describe Microsoft Network Monitor, a Windows NT network traffic data capturing and analyzing tool; analyze and optimize the client initialization traffic in a Windows NT environment; analyze and optimize the client-to-server traffic in a Windows NT environment; analyze and optimize Windows NT 4.0 server-to-sever network traffic to establish an effective enterprise network; identify the network traffic generated in various scenarios in a Windows NT 4.0 environment; identify the troubleshooting methodology, functions of the Kernel Mode networking components, and Distributed networking components; identify the registry structure, subtrees, and configuration information about a local machine; identify the functions of the processes in every boot phase and troubleshoot through system files; match the stop screen sections and parameters with their contents and use various debugging utilities; identify types of startup errors and troubleshoot disk related and configuration problems; troubleshoot RAS problems, resource access and permission problems, and recover a mirror set and stripe set with parity; install and configure a Windows NT Server; configure and manage hard disks; printers, and Windows NT Server for Client Computers; install and configure Internet services and Remote Access Service; configure Windows NT Server for interoperability with a NetWare Server; install and configure Remote Access Service on a Windows NT Server and manage RAS; administer a Windows NT server by creating and managing accounts, security policies, system policies, and user profiles.
Instruction: This course is a self-paced, media-based and text-supported learning experience presented as classroom-based facilitated learning or structured self-directed learning with online tutor mentoring. Students either attend a learning center at an affiliate location, working independently in the presence of an instructor who facilitates learning, or work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully integrated, cross-referenced manual that parallels the media-based course, simulated online workplace tasks, additional texts to help them successfully complete the course and prepare for the associated certification examination, and an optional lab for live hands-on practical experiences. Assistance is also provided through e-mail, frequently asked questions, bulletin boards, and computer-based help resources. Students complete a series of progressive self-tests to monitor their progress.  At the conclusion of the course, students involved in either classroom-based facilitated learning or independent study undergo a proctored final proficiency examination administered under secure conditions at an authorized affiliate location. Topics covered include: Implementing Windows NT Directory Services; establishing trust relationships; selecting a Directory Services structure; planning Directory Services structure; basics of Server analysis and optimization; implementing a measurement baseline; monitoring, forecasting, and record keeping; system performance in different environments; Windows NT network traffic analysis; Windows NT client initialization traffic; Windows NT client-to-server traffic; Windows NT server-to-server network traffic; Windows NT 4.0 network traffic; troubleshooting from an architectural perspective; modifying the system through the Registry; boot failures - troubleshooting; stop screens and debugging utilities; troubleshooting system problems; troubleshooting connectivity and resource access problems; setting up a Windows NT Server 4.0; configure NT Server components; setting up the Internet; connectivity with NetWare Servers; Remote Access Service; administering a Windows NT Server.
Credit recommendation: With laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 3 semester hours in Information Technology or without laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 2 semester hours in Information Technology (6/00).

NDS Design and Implementation
Location: Structured self-directed learning administered centrally by Career Tech Services/Instant Train.
Length: Structured self-directed learning (approximately 30 hours) with tutor mentoring.
Dates: August 2000 - December 2004. 
Objectives: Identify Novell Directory Service (NDS) design theories; identify the concepts associated with implementing the design of an NDS tree; determine an NDS partition and replication strategy; create a time synchronization strategy; synchronize time for a network; plan the user environment to provide access to the network resources; perform the steps to implement an NDS Design.
Instruction: This course is a self-paced, media-based and text-supported learning experience presented as structured self-directed learning with online tutor mentoring. Students work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully integrated, cross-referenced manual that parallels the media-based course, simulated online workplace tasks, additional texts to help them successfully complete the course and prepare for the associated certification examination, and an optional lab for live hands-on practical experiences. Assistance is also provided through e-mail, frequently asked questions, bulletin boards, and computer-based help resources.  Students complete a series of progressive self-tests to monitor their progress.  At the conclusion of the course, students undergo a proctored final proficiency examination administered under secure conditions at an authorized affiliate location. Topics covered include: NDS design theory; designing an NDS tree; NDS partitions and replicas; time synchronization; planning the user environment; NDS design implementation.
Credit recommendation: With laboratory component (as identified on transcript): In the upper division baccalaureate degree category, 1 semester hour in Information Technology or without laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 1 semester hour in Information Technology (6/00).

Network+
Location: Authorized affiliate locations or structured self-directed learning administered centrally by Career Tech Services/Instant Train.
Length: 100 hours of classroom-based facilitated learning or structured self-directed learning (approximately 100 hours) with tutor mentoring.
Dates: Version 1: August 2000 - September 2000. Version 2: October 2000 - December 2004. 
Objectives: Version 1: Discuss networks and types of networks; identify the characteristics of different approaches to networking; identify the characteristics of different connecting components used for connecting computers; select the appropriate connecting component in a given situation; explain the concepts and procedures related to the functioning of a network; describe the characteristics of the four major network architectures: Ethernet, Token Ring, Apple Talk, and ArcNet; identify the functions of the network operating system and its components; install and configure a network operating system; identify the characteristics and advantages of the client/server model and its components; manage network accounts and data security; monitor network performance; examine the devices and technologies that are used to expand a network across the street or around the world; identify the basic concepts and approaches involved in maintaining a network; implement Microsoft TCP/IP on Microsoft Windows NT 4.0; identify the installation procedure and the interface of Microsoft Network Monitor; identify the methods in which the protocols in each of the four layers of the TCP/IP protocol suite work internally and in association with other protocols; identify IP addressing principles and problems and assign IP addresses to hosts on a LAN environment; define a subnetting and supernetting scheme based on a scenario; identify the static and dynamic routing process; implement routing and manipulate static entries in a routing table; install and configure DHCP; rectify DHCP configuration errors, manage the DHCP database and create a DHCP relay agent; discuss NetBIOS and NetBIOS names; identify the functions and advantages of WINS; identify the structure and components of the domain name system; install the DNS Server; configure and manager the DNS Server; identify the connectivity requirements for Microsoft networking; identify the purpose of the printing utilities for TCP/IP; identify the common characteristics of TCP/IP-related problems and functions of Windows NT diagnostic tools; connect to the Network using NetWare; access data files and applications; print over a network; set up user accounts and login security; set up and manage network file system; set up file system security; access and protect NetWare Server Console. Version 2: Identify the fundamentals of a network and network services; identify the different types of cable and wireless transmission media; identify the network connectivity devices and internetwork connectivity devices; identify the need for OSI model and how OSI model is used in networks; identify the functions of the OSI Data Link layer, the logical topologies and the media access methods; identify the transmission techniques, the connection services, and the IEEE and FDDI standards; identify the functions of the Network layer and the three switching methods; identify the routing protocols and route selection methods and the gateway and connection services; identify the functions and benefits of the connectivity devices; identify the features of the routing and non-routable protocols; identify the functions of the combination device router; identify the transport layer functions, address resolution methods, addressing methods, segment development, connection services, and connection services methods; identify the functions of the Session layer, the Application layer, and the Presentation layer of the OSI model; identify the fundamental concepts of TCP/IP including IP address, domains, address resolution methods, and the subnets; identify the functions of the major protocols that make up the TCP/IP protocol suite; identify the Novell and Win-dows NT Network protocols; identify the problems that can be caused in a specified network plan; sequence the steps for creating a new segment of a UTP patch cable and a thin coaxial cable; match the PC bus types with their features; sequence the steps for installing an NIC; match the assignment values for each configuration parameter with the devices to which they are assigned; configure a Network Interface Card (NIC); troubleshoot the network; identify the type of hard disk suited to a specified scenario; install and configure an IDE disk and a SCSI disk; prepare a hard disk for use; sequence the activities performed by a network operating system for a specified network operation; install the Windows 98 operating system and the Novell Client software; identify the factors that influence the security policy of a network, the data encryption schemes used in different scenarios, and the use of firewalls in network security; identify the features of remote access, factors that determine server location and the services to be provided to a remote user, select a data transmission technology, design a security policy, optimize performance, and configure a remote access client; identify the methods used to secure the network in terms of backup and anti-virus protection strategies, uninterruptible power supply, RAID, and disaster recovery options; identify the methods used for troubleshooting the network in terms of providing network service and support, the troubleshooting model, record-keeping practices, and resolving network equipment problems.
Instruction: This course is a self-paced, media-based and text-supported learning experience presented as classroom-based facilitated learning or structured self-directed learning with online tutor mentoring. Students either attend a learning center at an affiliate location, working independently in the presence of an instructor who facilitates learning, or work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully integrated, cross-referenced manual that parallels the media-based course, simulated online workplace tasks, additional texts to help them successfully complete the course and prepare for the associated certification examination, and an optional lab for live hands-on practical experiences. Assistance is also provided through e-mail, frequently asked questions, bulletin boards, and computer-based help resources.  Students complete a series of progressive self-tests to monitor their progress.  At the conclusion of the course, students involved in either classroom-based facilitated learning or independent study undergo a proctored final proficiency examination administered under secure conditions at an authorized affiliate location. Version 1: Topics covered include: Networking fundamentals; connecting network components; network functioning; network architectures; network operations; network administration and support; larger networks; solving network problems; introduction to TCP/IP; TCP/IP protocol suite; IP addressing; subnetting and supernetting; implementing IP routing; fundamentals of DHCP; NetBIOS over TCP/IP; implementing Windows Internet Name Service; domain name system; connectivity in diverse environments; troubleshooting Microsoft TCP/IP; Introduction to NetWare; connecting to the Network; set up user accounts and login security; access the NetWare Server Console. Version 2: Topics covered include: Network fundamentals; network transmission media; OSI model: physical layer, data link layer, and network layer; connectivity devices; OSI model: transport layer and upper layers; TCP/IP fundamentals; TCP/IP protocol suite; Novell and Windows NT network protocols; network planning and network cables; network interface cards; hard disks; network operating systems; elements of network security; securing remote connectivity; securing the network; troubleshooting the network.
Credit recommendation: Version 1 or 2: With laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 6 semester hours in Information Technology or without laboratory component (as identified on transcript):In the lower division baccalaureate/associate degree category, 4 semester hours in Information Technology (6/00).

Networking Essentials
Location: Authorized affiliate locations or structured self-directed learning administered centrally by Career Tech Services/Instant Train.
Length: 60 hours of classroom-based facilitated learning or structured self-directed learning (approximately 60 hours) with tutor mentoring.
Dates: August 2000 - December 2004. 
Objectives:  Discuss networks and types of networks; identify the characteristics of different approaches to networking and the characteristics of different connecting components used for connecting computers; select the appropriate connecting component in a given situation; explain the concepts and procedures related to the functioning of a network; describe the characteristics of the four major network architectures: Ethernet, Token Ring, Apple Talk, and ArcNet; identify the functions of the network operating system and its components; install and configure a network operating system; identify the characteristics and advantages of the client/server model and its components; manage network accounts and data security; monitor network performance; examine the devices and technologies that are used to expand a network across the street or around the world; identify the basic concepts and approaches involved in maintaining a network.
Instruction: This course is a self-paced, media-based and text-supported learning experience presented as classroom-based facilitated learning or structured self-directed learning with online tutor mentoring. Students either attend a learning center at an affiliate location, working independently in the presence of an instructor who facilitates learning, or work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully integrated, cross-referenced manual that parallels the media-based course, simulated online workplace tasks, and additional texts to help them successfully complete the course and prepare for the associated certification examination. Assistance is also provided through e-mail, frequently asked questions, bulletin boards, and computer-based help resources. Students complete a series of progressive self-tests to monitor their progress.  At the conclusion of the course, students involved in either classroom-based facilitated learning or independent study undergo a proctored final proficiency examination administered under secure conditions at an authorized affiliate location. Topics covered include: Network fundamentals; connecting network components; network functioning; network architectures; network operations; network administration and support; larger networks; solving network problems.
Credit recommendation: In the lower division baccalaureate/ associate degree category, 3 semester hours in Information Technology (6/00).

NetWare Administration
Location: Structured self-directed learning administered centrally by Career Tech Services/Instant Train.
Length: Structured self-directed learning (approximately 70 hours) with tutor mentoring.
Dates: August 2000 - December 2004. 
Objectives: Identify the salient features and functionality of NetWare 5; discuss the role of Novell Directory Services (NDS) in accessing and managing network services; set up a Novell NetWare 5 workstation; manage user objects’ network access by using different NetWare utility programs; manage licenses for NetWare 5 users; implement login security; set up and configure network printing services by using Novell Distributed Print Services (NDPS); identify the file system management utilities; display file system information by using system management utilities; describe NetWare 5 file system security; plan and implement file system security, and file and directory attribute security; create and manage login scripts; manage NDS security; distribute and manage applications by using Z.E.N. works; manage workstations by using Z.E.N. works; manage resources in a multi-context environment; identify the concepts associated with installing a NetWare 5 server; perform a NetWare 5 server installation.
Instruction: This course is a self-paced, media-based and text-supported learning experience presented as structured self-directed learning with online tutor mentoring. Students work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully integrated, cross-referenced manual that parallels the media-based course, simulated online workplace tasks, additional texts to help them successfully complete the course and prepare for the associated certification examination, and an optional lab for live hands-on practical experiences. Assistance is also provided through e-mail, frequently asked questions, bulletin boards, and computer-based help resources.  Students complete a series of progressive self-tests to monitor their progress.  At the conclusion of the course, students undergo a proctored final proficiency examination administered under secure conditions at an authorized affiliate location. Topics covered include: NetWare 5 and Novell Directory Services (NDS); workstation; NetWare user object access; license and security; Novell Distributed Print Services (NDPS); managing the file system; managing file system security; creating and managing login scripts; managing NDS security; Z.E.N. works: distributing and managing applications; managing workstations with Z.E.N. works; managing resources; installing NetWare 5.
Credit recommendation: With laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category or in upper division baccalaureate degree category, 3 semester hours in Information Technology or without laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category or in the upper division baccalaureate degree category, 2 semester hours in Information Technology (6/00).

NetWare Advanced Administration
Location: Structured self-directed learning administered centrally by Career Tech Services/Instant Train.
Length: Structured self-directed learning (approximately 70 hours) with tutor mentoring.
Dates: August 2000 - December 2004. 
Objectives: Identify the methods and protocols for upgrading to a NetWare 5 server; executive console commands; load NetWare Loadable Modules (NlMs); maintain Server Configuration Files; load Java application support; launch Java classes and applets; use ConsoleOne; manage a console remotely; implement console security strategies; set up network printing by defining Novell Directory Services (NDS) printing objects; bring up a print server; connect a printer to a network; design and set up both Novell’s traditional filing system and a volume using Novell Storage Services (NSS); modify parameters to optimize network performance; back up servers; back up workstations; install and configure Domain Name System (DNS)/Dynamic Host Configuration Protocol (DHCP) services; install and maintain a Web server; install and configure a Novell File Transfer Protocol (FTP) server; secure Novell Directory Services (NDS) tree; maintain a consistent and stable NDS database; troubleshoot and repair a NDS database; set up remote access services provided by NetWare 5; identify the Novell networking services offered in conjunction with NetWare 5.
Instruction: This course is a self-paced, media-based and text-supported learning experience presented as structured self-directed learning with online tutor mentoring. Students work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully integrated, cross-referenced manual that parallels the media-based course, simulated online workplace tasks, additional texts to help them successfully complete the course and prepare for the associated certification examination, and an optional lab for live hands-on practical experiences. Assistance is also provided through e-mail, frequently asked questions, bulletin boards, and computer-based help resources. Students complete a series of progressive self-tests to monitor their progress.  At the conclusion of the course, students undergo a proctored final proficiency examination administered under secure conditions at an authorized affiliate location. Topics covered include: Upgrading to NetWare 5; NetWare Server; server console; queue-based network printing; network file systems; optimizing the Network and Server; Novell Network backup and restore; using DNS/DHCP services; installing a Web server; FTP services; securing the NDS tree; maintaining Novell Directory Services; NDS troubleshooting and repair; setting up remote access services; other Novell services.
Credit recommendation: With laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category or in upper division baccalaureate degree category, 3 semester hours in Information Technology or without laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category or in the upper division baccalaureate degree category, 2 semester hours in Information Technology (6/00).

Novell Networking Technologies
Location: Structured self-directed learning administered centrally by Career Tech Services/Instant Train.
Length: Structured self-directed learning (approximately 50 hours) with tutor mentoring.
Dates: August 2000 - December 2004. 
Objectives: Identify the tasks performed at the seven layers of the OSI Model; identify the characteristics of the network topologies and the functions of the network connectivity devices; identify the design rules and implementation specifications for IEEE protocols; identify the uses of WAN protocols; identify the functions of repeaters and bridges; identify the way in which transparent bridges work in a LAN environment; identify the functions of switches; identify the way in which routers and combination devices work; define the current Internet Protocol (IP) addressing scheme; define two techniques used to extend the current IP addressing scheme, subnetting, and supernetting; identify the uses and functioning of  the major protocols in the TCP/IP protocol stack; identify the uses and functioning of the protocols in the IPX/SPX protocol stack; discuss the need for directory services; identify the features and structure of the X.500 directory service; identify the features of the directory access protocols.
Instruction: This course is a self-paced, media-based and text-supported learning experience presented as structured self-directed learning with online tutor mentoring. Students work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully integrated, cross-referenced manual that parallels the media-based course, simulated online workplace tasks, additional texts to help them successfully complete the course and prepare for the associated certification examination, and an optional lab for live hands-on practical experiences. Assistance is also provided through e-mail, frequently asked questions, bulletin boards, and computer-based help resources. Students complete a series of progressive self-tests to monitor their progress.  At the conclusion of the course, students undergo a proctored final proficiency examination administered under secure conditions at an authorized affiliate location. Topics covered include: Computer networks and the OSI model; lower layer protocols; repeaters and bridges; switches, routers, and combination devices; IP addressing; subnetting and supernetting; TCP/IP protocol stack; IPX protocol stack; directory services.
Credit recommendation: With laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 2 semester hours in Information Technology or without laboratory component (as identified on transcript): In the lower division baccalaureate/associate degree category, 1 semester hour in Information Technology (6/00).

Novell NetWare Service and Support
Location: Structured self-directed learning administered centrally by Career Tech Services/Instant Train.
Length: Structured self-directed learning (approximately 70 hours) with tutor mentoring.
Dates: August 2000 - December 2004. 
Objectives: Identify service and support tasks; identify the steps of a troubleshooting model; identify the guidelines for preventing Electrostatic Discharge (ESD); identify the LAN information to be logged when documenting a network; identify the requirements for accessing Novell Internet services; access information stored in the Micro House Technical Library (MHTL); troubleshoot a network problem by using the Novell Internet service site and the SupportSource CD; identify the steps to install and troubleshoot network boards and cables for Ethernet and Token Ring networks; install, configure, and troubleshoot various types of networks; install and troubleshoot network storage devices; identify the six levels of the Redundant Array of Independent Disks (RAID); mirror disk partitions for maintaining NetWare security; install a NetWare 5 server; identify the architecture of Novell Client for two Windows platforms, Windows 95, and Windows NT Workstation; use some troubleshooting tools to find the causes of the problems on the Novell Client; set up NetWare Distributed Print Service (NDPS); identify the techniques and tips to troubleshoot NDPS printing problems; identify the techniques and tips to troubleshoot queue-based printing problems at the workstation, print queue, print server, remote printer workstation and printer; troubleshoot server-related abends, lockups, and performance problems; diagnose and troubleshoot common network problems; create a disaster recovery plan; use NetWare and third-party utilities for disaster recovery.
Instruction: This course is a self-paced, media-based and text-supported learning experience presented as structured self-directed learning with online tutor mentoring. Students work independently and receive support via an online virtual classroom, interacting with a mentor who is available 24 hours a day for live online tutoring. Students are provided with a guided plan of study, a fully